Supported internal Design Thinking Based Organization at AT&T
Internal projects ranged from all types of organizations within AT&T
Transitioned between User Research, User Testing, IA design, UI design, UX design and overall product solutions.
Tools heavily used during process include, but are not limited to Sketch, Framer, InVision, Axure, Trello, Slack, Zeplin.
Supported go-live of a Budget Billing enhancement at PNG (Pittsburgh, PA).
Internal SAP implementation project configuring DM module of internal SAP system.
Transitioned to the Product division of the company July 2016. Rapid Prototyping uasing iRise - working/brainstorming with the product owners on how applications could be designed.
Devloped ‘Wiki-based’ training platform using the Mediawiki framework. Developed using mainly HTML5-CSS3-JS.
Graduated an academy was composed of a syllabus that extensively covered HTML5, CSS3, git, CLI, js, and jQuery.
2014 - graduate from HCL’s SAP IS-U/CR&B Academy.
Billing Consultant for at a full CR&B implementation at NFG (Buffalo, NY) - Price/Rate/Outsort/BPEM configuration. Product development, QA/integration validation, testing, training for Billing & IDEX.
From my work at NFG, I was awarded by my colleagues a company wide award
The ‘Unsung Hero’ - demonstrating a willingness to be a giver and help others in the background.
From NFG, I went to CMS (Jackson, MI). Supported SAP testers - for a 3rd party, customer portal testing cycle.
EducationI completed my high school degree from this prestigious institution. I successful completed all the credits without any fallout.
I completed my Business Information Systems degree, with a concentration in ERP (SAP) software, from this prestigious institution. I successful completed all the credits without any fallout and got A grade overall.
Build and deploy professional websites using HTML, CSS, Javascript, and Github in this 8-week program I completed this course. I successful completed all the credits without any fallout.
Skills
ExperienceConfigured over 10,000 prices keys with a new custom price upload program (EPRICE_UPLOAD) Configured 3 rates Functional Specifications - 6 Enhancements, 2 reports, 4 Interfaces, and 43 Forms Presented multiple Demos on configuration within the Billing Work stream Worked along test team to raise and solve defects using HPALM
Lead Billing/IDEX Change management consultant Trained over 100 hours of Billing related courses Developed & Delivered 5 Billing Courses & 2 IDEX courses
Lead team of 3 to execute testing for IWP (Customer web portal) Developed/staged 100’s of accounts for preparation of testing Developed test cases to ensure proper outcome objectives were met Created, monitored, and resolved Defects using HPALM Worked along Silver Springs Network to troubleshoot and test the customer portal CustomerIQ
Budget Billing Redesign Redesigned, Tested, and Implemented Budget Billing recalculation program. Completed on time and with no defects
Design/Develop product training platform, in developing and designing a product -MiUpedia (a wiki based core intranet site).
Rapid prototyped replacement CRM product - MiAgent
InterestFirst of all I love music, R&B Hip-Hop is my favorite. Love watching ALL sports, movies and playing basketball at the gym. I spend quite a lot of time in traveling and Web development, these keeps me fresh for working environment.
Testimonials
Michael worked as an active leader on the Student Services Committee at Central Michigan University. Michael is willing to lend an helping hand, and completes every task assigned. He is very detail oriented, and amazing with Information Technology. I recommend Michael for any company. With his skills and dedication he would be nothing but an asset to the organization. Demetrius McCloud
Educational Leadership and Practicum Coordinator
Michael has been an important student in our ERP applications study program. In addition to his course work he has contributed through leadership in our Student User's Group as well as participated in industry presentations at conferences and at business partner sites. Michael's knowledge and passion to contribute will make him a valuable asset for whatever company he works for. Art Worster,
Author - "Maximizing ROI Using ERP Applications" at Worster Associates
Michael is a hard working, driven student. I have had the opportunity to study along side Michael for the last year and have not only watched him challenge himself but excel in anything he has put his mind to. Michael's SAP skills have been especially admirable as he has excelled far above other students and pushed himself beyond the scope of the curriculum. Overall, Michael works harder then I've seen many students work and he is still a great person to work alongside. Personally, I would highly recommend Michael Babboni. Amber Kleeves,
SAP Functional Analyst at Mercedes-Benz Financial Services
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